YOUR HEALTH. OUR COMMUNITY.
Collaborative, patient-focused healthcare under one roof.
CONNECTED CARE
Our multi-disciplinary team works together to provide holistic health solutions under one roof. We focus on supporting your long-term wellness with care that’s personalized, evidence-based, and integrated.
Movement, rehabilitation & recovery
Explore physiotherapyMobility, spinal health & function
Explore chiropracticRelief, recovery & relaxation
Explore massage therapyPersonalized, whole-person care
Explore naturopathic medicineTraditional Chinese medicine & individualized care
Explore acupunctureLooking for a specific treatment?
Browse all treatmentsOUR CLINIC. OUR COMMUNITY.
Located in the heart of Cranbrook, Kootenay Health Centre provides integrated, multi-disciplinary care for individuals and families across the East Kootenay. We combine modern healthcare practices with a compassionate, patient-focused approach — helping our community live healthier, fuller lives.
Care starts with
a warm welcome.
OUR MISSION
Our mission is simple: provide high-quality clinical care and exceptional patient experience. We focus on collaboration between physiotherapists, chiropractors, massage therapists, acupuncturists, and naturopathic doctors to offer truly comprehensive wellness support under one roof.
OUR APPROACH
With over 200 years of combined clinical experience, our practitioners tailor every treatment plan to meet your specific needs. We believe in patient education, evidence-based care, and personalized recovery strategies that help you heal faster and stay healthy longer.
CONNECTED BY A COMMON PURPOSE
Our multi-disciplinary team works together to provide holistic health solutions under one roof. We focus on supporting your long-term wellness with care that’s personalized, evidence-based, and integrated.
Kootenay Health Centre brings together experienced physiotherapists, chiropractors, registered massage therapists, acupuncturists, and naturopathic doctors. Our team collaborates to address the root cause of pain and support your recovery.
Located in Cranbrook, we proudly serve patients across the East Kootenay. Our modern clinic offers a comfortable, supportive environment designed to make accessing quality healthcare simple and stress-free.
PEOPLE WHO CARE
Meet the people behind your care. Our practitioners work together to support your health, recovery, and wellbeing.
Physiotherapist
BScPT, BScPE(Hons), MRSc
Suzanne earned her Bachelor of Science in Physical Therapy and Bachelor of Science in Physical Education (Honours) in 1988, followed by a Master of Rehabilitation Sciences from the University of British Columbia in 2017. With over 38 years of experience in physiotherapy, Suzanne has worked in both public and private practice across western Canada. She has taught continuing education courses and presented at local, national and international conferences in the area of pelvic health, women’s health and fitness and wellness. Suzanne established Kootenay Therapy Center in 2005, providing comprehensive care in the areas of pelvic floor, women’s health, pre/post natal, …
Physiotherapist
Registered Physiotherapist Rheumatology & Musculoskeletal Specialist Health Educator in Cranbrook. With over three decades of clinical excellence, Shannon's career spans leading roles in hospital, private, and public health settings, most notably with the Mary Pack Arthritis Program and private practice clinics. Shannon’s dedication to lifelong learning is reflected in her extensive continuing education, including specialized training in tendon injuries, biomechanics, chronic pain, nutrition, and advanced hand therapy. She holds certifications in GLAD for osteoarthritis management, management of RA and OA hands, advanced therapy for hip and knee replacements, and BET Biokinetik techniques. Shannon takes a partnership approach with each of …
New and returning patients can schedule online with Shannon by clicking the button below:
Physiotherapist
MScPT
Janine grew up in Cranbrook and graduated with a Master of Science in Physical Therapy from the University of Alberta in 2007, following a Bachelor of Science in Kinesiology. With nearly 20 years of clinical experience, she has worked with individuals across the lifespan with a wide range of orthopaedic, neurological, chronic pain, and complex health conditions. Throughout her career, Janine has continued to expand her clinical knowledge through post-graduate education in manual therapy, therapeutic exercise, pediatric rehabilitation, sports and running injuries, TMJ dysfunction, post-operative care, acupuncture, and biomedical dry needling. She is a certified Biomedical Dry Needling practitioner and …
New and returning patients can book online with Janine by clicking the button below:
Chiropractor
DC
Dr. Megan Olver graduated from the University of British Columbia with a Bachelor of Science in 2002. Before turning to healthcare, she stayed active through competitive sports and danced professionally. While working in Vancouver for The Jim Pattison Group for four years, she was injured, and her own chiropractor helped her recover quickly and naturally. That experience inspired her to pursue chiropractic. She moved to Portland, Oregon, to attend the University of Western States, graduating summa cum laude with her Doctor of Chiropractic degree in 2010. Dr. Olver began her career in Vancouver, practising there from 2011 to 2012. She …
Appointments with Dr. Megan can be made by calling Treena or Randee at 250-426-5228 or by clicking the button below and scheduling yourself on our Jane account.
Registered Massage Therapist
RMT
Here are some things that you may want to know about me and my practice as a Registered Massage Therapist in Cranbrook. I started my practice in October of 2006, initially working with my Mom, who ran her own Cranbrook massage practice for 17 years. After that, I transitioned to a local fitness club for three years, where my interest in sports injury and recovery really grew. Since January of 2010, I have been with the Kootenay Health Center, enjoying the supportive environment and the wonderful colleagues I work with. I am passionate about sports and athletics, with a range …
Registered Massage Therapist
RMT
Heather graduated from the West Coast College of Massage Therapy in 2022, where she completed over 2400 hours of learning. During her training, she gained clinical experience working on various conditions, including impingement syndrome, frozen shoulder, Thoracic outlet syndrome, overuse injuries, tension headaches, chronic pain, stress, and muscle tension. Additionally, she treated individuals with neurological conditions and spinal cord injuries. Her long-time passion for health and wellbeing drew her to the field of massage therapy. Heather loves helping people and believes that massage is essential for maintaining healthy musculature, significantly reducing the impact that stress has on the body. Having …
Massage Therapist
NHPC
Heidi trained in Alberta and holds the designation of NHPC (natural health practitioner of Canada), which unfortunately means she cannot bill extended health insurance in BC. As one of our dedicated cranbrook massage practitioners, Heidi specializes in deep tissue massage, fascial release, facilitated exercises, history taking, orthopaedic assessments, and the treatment of pathologies affecting the entire muscular-skeletal system. In 2010, she completed her MH Vicars 2,200 hours Massage course in Calgary, AB. She thinks outside the box to address a wide range of issues, from chronic pain to acute injuries. Heidi believes in a holistic approach to enhance the body's …
Naturopathic Doctor
ND
Chris practices as a bridge between conventional and complementary medicine. His interest is in helping patients pull apart complex or stalled health concerns more carefully than a short primary-care visit allows — and then work out, together, which conventional or complementary options fit that patient’s biology, goals, and stage of life. He is not here to replace anyone’s family doctor or specialist; he is here to add time, testing, and a second lens so people can make better-informed decisions about their own care. Chris’s connection to the Kootenays goes back a long way. From 1992 to 1995 he worked as …
Online booking is not available because appointment types and lengths vary. To book, call 250-426-5228 or email info.khc@gmail.com asking to be contacted. Please include your name and phone number.
Naturopathic Doctor
ND
Trent graduated from the National College of Naturopathic Medicine in Portland, OR, in 1997, when he moved to Cranbrook to start his practice focusing on holistic health. In 2008, he joined his practice with Kootenay Chiropractic and Kootenay Massage to form the Kootenay Health Centre, emphasizing integrative medicine. In 2009, he married Liza, and in 2010, they welcomed their daughter Ella. Coco, the family Cockapoo, arrived in 2021. Trent is active outdoors, enjoying hiking, snowmobiling, wakesurfing, and traveling. His practice focuses on treating pain in the spine and periphery using naturopathic treatments such as ultrasound-guided prolotherapy, PRP, prolozone, hyaluronic acid, …
Online booking is not available because appointment types and lengths vary. To book, call 250-426-5228 or email info.khc@gmail.com asking to be contacted. Please include your name and phone number.
Acupuncturist and Doctor of Traditional Chinese Medicine
R.Ac, DTCM
Kootenay Health Centre is excited to welcome Tamara to our team starting November 2, 2026. Dr. Tamara Kuss is a licensed Acupuncturist and Doctor of Traditional Chinese Medicine. She was drawn to this work by a genuine desire to help people heal in a natural, whole-person way, and she brings that same care to every patient she sees. Tamara views health as a balance of body, mind, and spirit. Drawing on the time-tested principles of Traditional Chinese Medicine and acupuncture, she works to restore that balance and support the body's natural capacity to heal. Rather than focusing on symptoms alone, …
Joining the clinic November 2, 2026. Online booking coming soon.
FIND THE CARE YOU NEED
Explore our services and specialized treatments, or call our team for help finding your next step.
HOW WE CAN HELP
At Kootenay Health Centre, we provide integrated physiotherapy, chiropractic, massage, acupuncture, and naturopathic care to help our patients address pain, restore mobility, and support long-term wellness. Our team works together to create individualized treatment plans for a wide range of conditions — from acute injuries to chronic pain management.
Our Cranbrook physiotherapy team supports patients recovering from injuries, surgeries, or chronic conditions. Whether you’re looking to return to sport, regain mobility, or relieve pain, physiotherapy can help restore strength and function.
Our chiropractic and registered massage therapy services are designed to help relieve tension, correct misalignments, and improve overall physical function. These therapies work together to support both short-term pain relief and long-term musculoskeletal health.
Our naturopathic doctors offer a holistic approach to care, focusing on treating underlying causes rather than just symptoms. Naturopathic medicine is often used to support chronic conditions, improve energy levels, and restore balance in the body.
BEFORE YOUR VISIT
Frequently asked questions
Can’t find your answer?
Get in touch with our team
Physiotherapy can help with a wide range of conditions including back and neck pain, sports injuries, joint pain, mobility issues, and post-surgical recovery. At Kootenay Health Centre in Cranbrook, our physiotherapists work one-on-one with each patient to create personalized treatment plans that support healing and long-term function.
No — a referral is not required to book an appointment with our physiotherapists, chiropractors, or massage therapists. Many patients choose to see us directly for faster access to care. However, if your insurance requires a referral for coverage, it’s a good idea to check your plan.
Yes, we offer direct billing to most major insurance providers to make your visit as smooth and stress-free as possible. If you have specific questions about your coverage, our front desk team is happy to help you verify your plan before your appointment.
Most physiotherapy sessions last between 30–60 minutes, depending on your treatment plan. Your first session will include an assessment and initial treatment. Follow-up appointments will focus on guided therapy, manual techniques, and personalized exercises.
Physiotherapy focuses on movement, rehabilitation, and injury recovery. Chiropractic care emphasizes alignment and spinal health. Massage therapy addresses soft tissue tension, stress relief, and muscle recovery.
Many of our patients combine services to get the best results.
WE’RE HERE FOR YOU
Chiropractic, massage, physiotherapy and acupuncture appointments can be made online with the links below and on the discipline specific pages. You can also call 250-426-5228 and talk to Treena, Randee, Cindy or Trish to schedule an appointment.
Dr. Brereton and Dr. Spooner do not offer online booking. Call 250-426-5228 or email info.khc@gmail.com asking to be contacted to arrange a naturopathic appointment.
#21, 13th Avenue S
Cranbrook, BC V1C 2V4, Canada
Monday–Friday: 8:30 a.m.–4:30 p.m.
Clinic fax: 250-426-5228